升级 Nexpose to InsightVM

Frequently Asked Questions

  • How do I start the migration process?

    Click on this link to the 迁移请求, which will bring you to our Technical 支持门户. Once you have authenticated 在这里, you will be presented with a short questionnaire to submit a migration ticket. Once you submit a ticket to migrate from Nexpose to InsightVM, your Customer 成功 经理 will be immediately alerted 和 will work with you to review the process 和 details of the upgrade. 

  • What does upgrading from Nexpose to InsightVM mean from a legal 和 financial perspective?

    Migrating from Nexpose to InsightVM means that customers are governed by the 服务条款 而不是EULA. 在迁移, customers are required to accept the 服务条款 as the contractual terms governing their use of 和 access to the 了解平台. These terms represent the move to a cloud-based offering 和 subscription licensing. This may have implications for your internal budgeting process (i.e., whether you use CAPEX or OPEX). 否则, the upgrade itself is free for current customers, 和 previous renewal rates are carried over to the new subscription.

  • How long can I expect the migration to take?

    Once the details of the migration are reviewed 和 accepted by your organization, it will take roughly 10 business days to provide a new product key. The product key is installed in your current instance of Nexpose, 从那里开始, it will only take minutes for you to benefit from the new features 和 functionality of InsightVM.

  • What action will I be responsible for after?

    Once we have determined that all steps are taken care of for your migration, you will receive a new license key for InsightVM. Converting products with your new product key is simply done by navigating to Administration > Global 和 Console Settings > Console (Administer) > Licensing (Activate a New License) in your Nexpose installation.

    Once the InsightVM product key has been applied to your license, you must make the 此处突出显示的更改 to benefit from all that InsightVM offers. Once these steps are taken, the additional features within InsightVM will appear within your console.

  • What is the security of the Insight platform?

    More information regarding our security controls can be found on our trust website 在这里.

  • What about the security implications for the InsightVM application specifically?

    Our InsightVM specific guides, cover the security of the application's different communication mediums.

  • If my organization has multiple consoles, do they all need to be migrated to InsightVM?

    是的.

  • 我还有更多问题. Who can I follow up with?

    We're happy to address any questions before the actual migration occurs. Your Customer 成功 经理 和 Account Executives are great resources for follow-up information. We recommend that you submit the migration request referenced in the initial FAQ question.